{"id":3178,"date":"2024-10-07T17:31:55","date_gmt":"2024-10-07T15:31:55","guid":{"rendered":"https:\/\/ariessrl.com\/contacts-and-complaints\/"},"modified":"2025-02-07T18:04:00","modified_gmt":"2025-02-07T16:04:00","slug":"contacts-and-complaints","status":"publish","type":"page","link":"https:\/\/ariessrl.com\/en\/contacts-and-complaints\/","title":{"rendered":"CONTACTS AND COMPLAINTS"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3178\" class=\"elementor elementor-3178 elementor-2665\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63adbf4e e-flex e-con-boxed e-con e-parent\" data-id=\"63adbf4e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5629ad71 elementor-widget elementor-widget-text-editor\" data-id=\"5629ad71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n          \n\n          <div class=\"menu-wrapper menu-shrink no-header\">\n            <header id=\"masthead\" class=\"navbar menu-primary menu-light submenu-light style-light-original menu-with-logo\">\n              \n\n              <div class=\"menu-container style-color-xsdn-bg menu-no-borders\">\n                \n\n                <div class=\"row-menu limit-width\">\n                  \n\n                  <div class=\"row-menu-inner\">\n                    \n\n                    <div class=\"col-lg-0 logo-container megamenu-diff middle shrinked\">\n                      \n\n                      <div id=\"main-logo\" class=\"navbar-header style-light\">\n                        \n\n                        <p>Aries Srl wishes to inform you of how it will process your data pursuant to art. 13 of the European Regulation 2016\/679.<\/p>\n                        \n\n                        <p>\n                          <strong>Purpose of the processing of personal data<\/strong>\n                        <\/p>\n                        \n\n                        <p>Your name and surname, telephone number and e-mail together with the data that you spontaneously enter in the message will be processed exclusively <u><em>to respond to your request for information, complaints or clarifications regarding the quality of the products.<\/em><\/u><br>Your consent is not required for the processing of such data as the processing is necessary for the execution of a contract of which you are a party or for the execution of pre-contractual measures adopted at your request, as well as for the legitimate interest of the owner to process requests. of information requested by the interested party (art. 6, par. 1 letter f of the GDPR). The provision of data is mandatory and failure to provide it will result in the form not being sent and, therefore, the impossibility of receiving and satisfying your request.<\/p>\n                        \n\n                        <p>\n                          <strong>Transfer of data to third countries<\/strong>\n                        <\/p>\n                        \n\n                        <p>No transfer of your data to non-EU countries is foreseen.<\/p>\n                        \n\n                        <p>\n                          <strong>Data retention period<\/strong>\n                        <\/p>\n                        \n\n                        <p>The data will be kept for the time necessary to respond to your requests and to respond to legal obligations. Subsequently, in the event of non-completion of a contractual relationship, the data will be deleted.<\/p>\n                        \n\n                        <p>\n                          <strong>Recipients of the treatment<\/strong>\n                        <\/p>\n                        \n\n                        <p>The data will be made known to internal personnel, authorized for processing aimed at the commercial management of customers and potential customers. Furthermore, the data may be made known to IT consultants for occasional assistance and maintenance of the website.<\/p>\n                        \n\n                        <p>No data is disclosed.<\/p>\n                        \n\n                        <p>\n                          <strong>User rights<\/strong>\n                        <\/p>\n                        \n\n                        <p>The interested party has the right to ask the owner for access to the data, rectification, cancellation of the same, limitation of the processing or to oppose the processing of the data, in addition to the right to data portability, under the conditions established by the articles. 15,16,17,18,20,21 of EU Regulation 2016\/679.<\/p>\n                        \n\n                        <p>Finally, the interested party has the right to lodge a complaint with a Supervisory Authority if he believes that the processing concerning him violates the European Regulation.<\/p>\n                        \n\n                        <p>\n                          <strong>Owner&#8217;s identification details<\/strong>\n                        <\/p>\n                        \n\n                        <p>The data controller of your data is ARIES Srl with registered office in Via XXV Luglio n. 43 in Mirandola (MO), contactable by e-mail: info@ariessrl.com or by fax: 0535\/610774.<\/p>\n                        \n\n                      <\/div>\n                      \n\n                    <\/div>\n                    \n\n                  <\/div>\n                  \n\n                <\/div>\n                \n\n              <\/div>\n              \n\n            <\/header>\n          <\/div>\n        \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Aries Srl wishes to inform you of how it will process your data pursuant to art. 13 of the European Regulation 2016\/679. Purpose of the processing of personal data Your name and surname, telephone number and e-mail together with the data that you spontaneously enter in the message will be processed exclusively to respond to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3178","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CONTACTS AND COMPLAINTS - Aries<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ariessrl.com\/en\/contacts-and-complaints\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CONTACTS AND COMPLAINTS - Aries\" \/>\n<meta property=\"og:description\" content=\"Aries Srl wishes to inform you of how it will process your data pursuant to art. 13 of the European Regulation 2016\/679. 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